Product Availability

Products may be added to, or removed from the site from time to time. Occasionally, products described on the site may not be available. While Te Araroa Trust does not accept liability for any loss arising, every effort will be made to keep the information up to date and accurate. All Prices on this website are in NZD.

Order Dispatch

All orders will be processed for delivery within 10 working days.

Returns Policy

Te Araroa Trust is committed to providing quality products to our customers. If for any reason you are not completely satisfied with any product, please return it to us within 14 days of receipt and we will replace it or refund your purchase price. Please contact Customer Services on info@teararoa.org.nz to arrange either a replacement or a refund.

Acceptance of Terms

When you access this site, you acknowledge that you have read and agree to the terms described below. If you do not agree with any of our terms and conditions please refrain from accessing this website.

By accessing and using this website, you, the user accept and agree to the terms and conditions contained in the following ‘Terms of Use’ policy. Te Araroa Trust may vary this policy at any time. The current version of the policy will be maintained on the website. This website is operated and controlled from Te Araroa Trust offices in New Zealand. If you use this website from outside New Zealand you are responsible for complying with any applicable laws. This policy shall be interpreted in accordance with, and governed by the laws of New Zealand.


Te Araroa Trust is not liable for any direct, indirect, special, incidental or consequential damages arising out of the use, or the inability to use, the material on this site. This includes but is not limited to the loss of data or loss of profit, even if Te Araroa Trust was advised of the possibility of such damages.


Te Araroa Trust gives no express guarantees unless they are in writing. We will repair or replace any goods which fail to comply with any guarantee contained in the Consumer Guarantees Act 1993. Nothing on this site is to be construed as a recommendation to use any particular product.

Neither Te Araroa Trust nor any of its affiliates, directors, officers, or employees assume any responsibility for errors or omissions in the materials in this web site. Te Araroa Trust endeavours to ensure that the information in this website is accurate and current, but does not accept liability for any error or omission.

Links on this website may lead to other websites and some information on this website may be provided by third parties. Te Araroa Trust accepts no responsibility for the currency or accuracy of such information. You should verify such information with those third parties directly.

Trademark and Copyright Information

The brand names, slogans, characters and other trademarks, (including rights in text, graphics, selection, arrangement and overall website design), as well as the package designs of all Te Araroa Trust products and promotions belong exclusively to Te Araroa Trust and /or its subsidiary companies, and are protected from copying and simulation under national and international trademark and copyright laws and treaties throughout the world. The contents of the Te Araroa Trust website are protected from copying and distribution under national and international copyright laws and treaties throughout the world.

You are only permitted to download, display, print or reproduce the materials in unaltered form for personal use, non-commercial use, research or study. Any other use is prohibited.

All rights to the website are reserved and no right or license is granted or implied under any copyright, patent, trade mark or other intellectual property right of Te Araroa Trust or any other party as consequence of the publication of any material on this website.
You may not create a link from any other website to any part of this website, other than the homepage, without our express consent.

Contact Information

Te Araroa Trust
PO Box 5106
Wellesley St
Auckland 1141